Refunds and cancellations
When money comes back, refunds for beans, workshops, cupping seats and catering at HappyDealsClub, including the deadlines that matter.
All our policies
Plain language on purpose, if something reads like a trick, email us and we'll fix the sentence.
The honest version
If we mess up, you get your money back. If plans change, most things are refundable until the deadline on this page.
Refund rules differ a bit by product, beans aren't workshops aren't catering, so each type is below. When in doubt, email sooner rather than later; deadlines exist because seats and roast days are finite.
Refunds go back to the original payment method within 5–7 business days once approved. Approved means we said yes, which is almost always, within the windows below.
01
Beans & subscriptions
Beans. Didn't like the bag? Bring what's left (or photo it, if shipped) and pick a replacement or a refund, your choice, within 30 days of the roast date.
Subscriptions. Pause or cancel anytime before the 25th for the next cycle. A month already paid isn't clawed back, it just delivers and ends.
02
Workshops, cuppings & catering
Cupping seats. Full refund or free rebook to 48 hours before the session. Inside 48 hours we offer credit, seats are capped at 12 and empty ones can't be resold that late.
Workshops. Rebook free to 72 hours out; refunds to 7 days out. No-shows forfeit the fee, classes run at six people max.
Catering. The $150 deposit is refundable to 14 days before the event. After that it's held against costs already committed, staff, coffee, the van booking. Cancellations inside 48 hours forfeit the deposit.
03
Wholesale & edge cases
Wholesale accounts run monthly with a week's notice either way; unopened stock returns at pickup. If a roast defect ever reaches you, it's happened once, the batch is replaced and the incident gets a write-up on the bulletin board, because humility is healthy.
Anything weird that doesn't fit a category, a wrong charge, a double order, just email. Small businesses survive on sorting this stuff out quickly.
Start a refund
One email does it, order date and what went wrong.
happydealsclub@gmail.com
+1 416 593 8274
Start a refund
Email happydealsclub@gmail.com with your order date and what happened. Photo helps for shipped beans. Most refunds confirm the same day.
Club deals are for adults 18+. Refund rules here apply to every purchase through happydealsclub.website, the deadlines above are the whole policy, not a summary.